United Airlines is headquartered in Chicago, Illinois. The Chicago office serves as the
airline’s main corporate headquarters, handling executive management and administrative
operations. It is not a walk-in ticketing office for passengers.
📍 United Airlines Chicago Office (Corporate
Headquarters)
Address:
233 S Wacker Drive,
Willis Tower, Chicago, IL 60606, USA
This location is widely listed as the official corporate headquarters of United Airlines and is
primarily used for management, corporate communication, and policy matters rather than
day-to-day passenger services.
Phone:
📞 +1-800-864-8331 — United Airlines main customer service and reservations line (24/7,
U.S.)
General Email:
✉️ [email protected] — general contact email for customer and corporate inquiries
Official Website:
🌐 https://www.united.com — reservations, online check-in, manage bookings, flight status,
and support
Office Hours:
Typically Monday–Friday, around 8:00 AM to 5:00 PM (local time); hours may vary by
department.
🛫 United Airlines at Chicago Airports
Most passenger-related services in Chicago are handled at the airport rather than the
corporate office.
✈️ Chicago O’Hare International Airport (ORD)
Chicago O'Hare International Airport
United Airlines operates its largest hub at O’Hare, mainly from Terminal 1.
At the airport, United staff assist with:
● In-person check-in and boarding passes
● Ticket changes and same-day rebooking
● Baggage services (lost, delayed, or damaged)
● Special travel assistance
● MileagePlus loyalty program enquiries
Passengers are advised to arrive at least 3 hours before international flights and 2 hours
before domestic flights.
📞 Alternative / Additional Contact Options
If you cannot visit the Chicago office in person, you can contact United Airlines through:
● United Customer Support (24/7): +1-800-864-8331
● Online Help & Live Chat: Available via the “Contact Us” section on united.com
● United Airlines Mobile App: Manage trips, seat changes, upgrades, and real-time
flight updates
📌 Summary
● United Airlines Chicago Office Address: 233 S Wacker Drive, Willis Tower,
Chicago, IL 60606, USA
● Main Phone: +1-800-864-8331
● Email: [email protected]
● Website: https://www.united.com
● Airport Services: Chicago O’Hare International Airport (ORD), Terminal 1