United Airlines has a strong operational and customer service presence in Los Angeles,
primarily centered at Los Angeles International Airport (LAX). While United does not
operate a large standalone downtown head office for walk-in passengers, travelers can
access full airline services through airport counters and official customer support channels.
📍 United Airlines Los Angeles Office (Airport /
Customer Services)
Location:
Los Angeles International Airport (LAX)
World Way, Los Angeles, CA 90045, USA
Primary Terminals:
● Terminal 7 (main United Airlines terminal)
● Terminal 8 (some United Express and partner flights)
Customer Service Phone (U.S.):
📞 +1-800-864-8331 (24/7 United Airlines customer support)
Official Website:
🌐 https://www.united.com — reservations, check-in, manage bookings, flight status, and
online help
Office / Counter Hours:
Airport counters typically operate according to flight schedules (early morning through late
night). Calling ahead is recommended for specific services.
🛫 United Airlines Services at LAX
At LAX Terminals 7 & 8, United Airlines staff assist passengers with:
● ✔️ Ticketing and reservations
● ✔️ Flight changes, cancellations, and rebooking
● ✔️ Check-in and boarding pass issuance
● ✔️ Baggage drop, delayed or lost baggage claims
● ✔️ Special assistance (wheelchairs, medical needs, unaccompanied minors)
● ✔️ MileagePlus loyalty program enquiries
Tip: For international departures, arrive at least 3 hours before departure; for domestic
flights, 2 hours is recommended.
📞 Alternative & Additional Contact Options
If you cannot visit the airport or need faster assistance:
● United Airlines Global Customer Support (24/7):
📞 +1-800-864-8331
● Online Help & Chat:
Use the “Contact Us” section on united.com for live chat, local numbers, and FAQs.
● Mobile App:
Manage bookings, seat changes, upgrades, and real-time flight updates directly from
the United Airlines app.
🧠 What You Can Do at Each Location
Location Main Purpose
LAX Airport Counters (T7 & T8) Check-in, baggage, same-day flight issues,
boarding passes
United Customer Support
(Phone/Online)
Book or change flights, refunds, flight status,
general help
United Website / App Online check-in, manage trips, upgrades,
MileagePlus
📌 Summary
● United Airlines Los Angeles Office: Located at LAX (Terminals 7 & 8)
● Phone (24/7): +1-800-864-8331
● Website: https://www.united.com
● Services: Ticketing, check-in, baggage, flight changes, customer support
● Best for Travel-Day Help: United counters at Los Angeles International Airport