United Airlines supports passengers traveling to and from Toronto, Canada, mainly through
its operational facilities at Toronto Pearson International Airport (YYZ). While there is no
separate downtown walk-in ticket office for the public, United’s presence at the airport
handles ticketing, check-in, and customer service needs for flyers in the Greater Toronto
Area.
📍 United Airlines Toronto Office (Airport-Based Services)
Address:
United Airlines Ticketing - YYZ
6300–6301 Silver Dart Drive,
Mississauga, ON L4V 1R9, Canada (Toronto Pearson International Airport)
Toronto Pearson International Airport is the main gateway for United Airlines operations
serving Toronto and the surrounding region.
📞 United Airlines Toronto Contact Details
Customer Service & Reservations (Canada & International):
📞 1-800-864-8331 — United Airlines general reservations & support (24/7)
Local Canada Reservations / Support:
📞 1-800-335-2247 — Baggage Recovery Centre (Canada)
General Email:
✉️ [email protected] — general customer and inquiry email (commonly listed)
Official Website:
🌐 https://www.united.com — flight bookings, manage trips, check-in, flight status, help
centre
Airport Info (YYZ Main Contact):
📞 +1 416-247-7678 — Toronto Pearson International Airport contact number
🛫 United Airlines at Toronto Pearson International Airport (YYZ)
Toronto Pearson International Airport is the busiest and largest international airport in
Canada, serving the Greater Toronto Area and much of Ontario. United Airlines operates
regular flights from Pearson to the United States and other international destinations.
At YYZ, United Airlines passenger services include:
● In-person check-in and boarding pass issuance
● Ticketing support and flight reservations
● Flight changes, refunds, and rebooking
● Baggage services (lost/delayed luggage)
● International travel and document checks
● Special assistance (wheelchair service, medical needs, unaccompanied
minors)
● MileagePlus loyalty program enquiries
Passengers can access these services directly at the airline’s check-in counters and
customer service desks located within the airport terminals.
📅 Airport & Travel Tips
● Arrive early: For international departures, it’s generally advised to arrive at least 3
hours before departure; for domestic flights, 2 hours is recommended.
● Connections: United operates flights connecting Toronto with major U.S. cities and
beyond—serving both leisure and business travellers.
● Check-In Options: Passengers can check in online, via the mobile app, or at airport
kiosks/counters.
📞 Alternative & Online Support Options
If you’re not able to visit the airport:
● United Customer Support (24/7): +1-800-864-8331
● Live Chat & Help Centre: Via united.com help section
● United Airlines Mobile App: Manage bookings, check flight status, upgrades, seat
assignments, and receive notifications
🧠 What You Can Do at Each Location
Location Main Purpose
United Airlines Counters – YYZ
(Airport)
Ticketing, check-in, baggage, boarding passes,
travel-day support
United Customer Support
(Phone/Online)
Booking changes, cancellations, refunds, general
inquiries
United Website & Mobile App Online check-in, manage trips, flight status,
MileagePlus
📌 Summary
● United Airlines Toronto Office: Based at Toronto Pearson International Airport
(YYZ) — 6300–6301 Silver Dart Drive, Mississauga, ON L4V 1R9, Canada
● Customer Service Phone: 1-800-864-8331 (24/7)
● Email: [email protected]
● Website: https://www.united.com
● Best for Passengers: In-person support at YYZ counters or official phone/online
assistance